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O&P Almanac

O&P Almanac September 2008 Cover Taking Care of Business

By Deborah Conn

An O&P business either excels or fails based on customer service. From offering “legendary service” to achieving great first impressions, professionals inside and outside the business offer advice.


October 2008

Top Stories

Less Painful Firings

By Mark Brostowitz
Terminating an employee is never easy, even when the circumstances clearly justify the dismissal. Here’s how to steer clear of legal landmines.

The Making of H.R. 6878

By Thomas F. Fise, JD
Landmark O&P legislation introduced.

Five Questions For...Michael Hamontree and Sam Hamontree

OrPro Inc. leaders talk about changes in the business and predict future innovations.


Advice from O&P Experts


Reimbursement Page

  Strategies to Collect on Outstanding Balances

Technician's Corner
  Below-Knee Pylon Laminating and Set-Up Technique

Policy and Your Practice
  Shaping Our Future with Key Policy Objectives

In the News


AOPA Working for You

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New AOPA Membership Applications

THE POLLING PLACE

Poll

What is the best part of the AOPA National Assembly?
The clinical sessions
The business sessions
The manufacturer's workshops
The exhibit hall
The networking opportunities

Results
Votes : 17

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